Privacy Policy

DocSwap is designed around temporary document processing and data minimization.

This Privacy Policy explains the basic information DocSwap may collect and how it is used.

1. Documents You Upload

Documents uploaded to DocSwap are stored privately and used only to provide the requested document-processing or conversion service. Source documents are not stored as public files and are not accessible via permanent public URLs.

DocSwap does not use uploaded documents to train AI models.

Uploaded documents and temporary processing files are automatically deleted by default after a temporary retention period (default: 60 minutes after the conversion result is ready), unless an authenticated user explicitly chooses to extend retention or keep a conversion indefinitely.

Anonymous (non-logged-in) users are subject to automatic temporary deletion and cannot extend retention.

Authenticated users may be offered options to extend retention (e.g. 24 hours, 7 days, 30 days) or keep conversions indefinitely. Indefinite retention is opt-in — files are never retained indefinitely unless a user explicitly chooses that option.

Users can delete retained conversions at any time. Manual deletion permanently removes the source document, generated output, and document-derived processing data.

2. Account Information

If you create an account, DocSwap may store basic account information such as:

• name
• email address
• account preferences
• theme preferences
• job or conversion history metadata

Temporary source documents are handled separately from account information.

3. Processing Information

DocSwap may temporarily process information necessary to perform document conversion, including:

• uploaded file metadata
• page information
• detected table structure
• OCR or extracted text required for conversion
• conversion settings
• processing status and errors

This information is used to operate the requested conversion and related product features.

4. Automatically Collected Information

DocSwap may collect limited technical information such as:

• browser type
• device type
• general usage information
• pages viewed
• basic diagnostic and error information

This information may be used to maintain, secure, and improve the service.

5. Affiliate Links

DocSwap may display sponsored recommendations or affiliate links to third-party products.

If you click an affiliate link, DocSwap may record that the link was clicked.

The third-party website may separately collect information according to its own privacy policy.

DocSwap does not send the contents of your uploaded documents to advertisers simply to display a sponsored recommendation.

6. Cookies and Local Storage

DocSwap may use cookies or browser storage for necessary functionality such as authentication, preferences, sessions, and basic analytics.

7. Data Retention

Uploaded documents and temporary conversion files are automatically deleted according to DocSwap’s temporary retention policy, which begins when the conversion result becomes ready (not from the time of upload).

The default retention period is 60 minutes. Authenticated users may be offered longer retention options. Indefinite retention is available as an explicit opt-in choice for eligible users.

File retention options and feature availability may depend on account level or subscription plan.

Other information, such as account details, settings, security logs, and limited usage records, may be retained as needed to operate the service. Document contents are not retained for analytics.

8. Data Security

DocSwap uses reasonable technical and organizational measures designed to protect information handled by the service.

No online service can guarantee absolute security.

9. Third-Party Services

DocSwap may use third-party infrastructure or services necessary to operate the application.

Those providers may process limited information as necessary to provide their services.

Third-party websites linked from DocSwap operate under their own privacy policies.

10. Children

DocSwap is not intended for children under 13.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The current version will always be available on this page.

12. Contact

If you have questions about this Privacy Policy, use the contact information provided on DocSwap.